Office Accomplishments

• Modernized technology in every department, including hardware, software, and training personnel.
• Implemented a comprehensive geographic information system (GIS), providing a digital map with detailed information on all properties and parcels parish-wide.
• Researched, mapped, and photographed all structures, with 135,000+ parcels identified and drawn in GIS.
• Provides GIS software and the latest aerial imagery, updated every two years, to all parish agencies with parcels and data.
• Implemented EagleView (formerly Pictometry) oblique aerial imagery, providing multi-angle, high-resolution views of properties to improve assessment accuracy and reduce field workload.
• Partnered with NC Tech to capture parish-wide, 360-degree street-level imagery, creating assessment-grade photographs of every structure to enhance verification and data accuracy.
• Converted to a modern, GIS-driven, fully integrated assessment system using Farragut’s Arist (CAMA), replacing a legacy system and unifying assessment, imagery, and parcel data into one platform.
• Launched a redesigned website with mobile device compatibility, providing public access to property data, maps, forms, imagery, and assessment tools year-round.
• Implemented Just Appraised, allowing business owners to complete and submit LAT-5 personal property filings online, manage assets, upload documentation, and access prior filings.
• Nearly all forms are now submittable electronically online, streamlining workflows and improving efficiency for both staff and citizens.
• Expanded use of Zoom technology to support exemptions, reviews, and virtual meetings, improving accessibility for property owners unable to visit the office in person.
• Digitized thousands of historical records using PaperVision, converting paper files into secure, searchable digital documents to improve efficiency, accessibility, and records preservation.
• Implemented Deed Sync software to integrate directly with the St. Tammany Parish Clerk of Court, automatically updating property ownership records in near real time and eliminating manual data entry delays.
• Implemented the Rate My Smile customer feedback system, allowing citizens to provide real-time service ratings and feedback through QR codes and online access.
• Received recognition from the International Association of Assessing Officers (IAAO) for website transparency and accessibility, citing the availability of property data and public information 24/7.

• Implemented GIS digital property map on our website, giving the public the ability to compare assessed values, locate property owners, and verify parcel data.
• Leverages aerial imagery to increase the accuracy of the tax roll, help identify missing property and structures, and update data and valuation.
• Drew and linked nearly 98 percent of parcels with assessment numbers and imagery.
• Provided the first-ever Quadrennial Report to the public to illustrate and inform where tax dollars are derived and distributed across St. Tammany Parish in 2020 and again in 2024.
• Maintains an open roll period of 30 days for public inspection of the tax roll instead of the 14 days required by law.
• Provides annual parish millage chart updates and millage history on our website and creates an annual millage pamphlet of all rates and parcel fees for all taxing districts.
• Maintains a library of educational and informative pamphlets and videos available to the public on the website.
• Provides an assessment database search for current and past tax history.
• Cleaned up tax-free, PILOT, exempt, and ITEP tax rolls.

• Removed thousands of ineligible homestead exemptions using TrueRoll and Lexus.
• Removed hundreds of ineligible special assessments and hundreds of ineligible Use Value assessments, returning them to commerce.
• Added thousands of existing and new parcels, homes, and buildings to the tax roll.
• Made the tax roll more accurate, complete, and uniform to encourage public agencies to lower taxes.
• Maintained the most accurate and complete tax roll ever in the history of St. Tammany Parish.
• Allowed .41 mills to retire for Assessor’s Office millage, saving taxpayers $1 million annually, with 31 mills rolled off in 2025, saving approximately $1 million annually.
• Parish-wide millages are reduced by approximately 20 mills over the last 13 years.
• Grew the value of a mill from 1.65 billion in 2013 to 3.1 billion in 2025.
• Assisted in achieving the lowest total millage rate in St. Tammany Parish in 40 years.
• Lowered statewide weighted rate rank from 9th in 2013 to 4th in 2024 and 15th in 2025.
• Provided greater efficiency by decreasing the vehicle fleet by 50 percent and staff by 10 percent.
• Reduced staff size while maintaining service levels.
• Continue to provide assessment reviews both in-person and online efficiently and effectively.
• Drastically reduced the number of Assessment Reviews and appeals presented to the Board of Review (St. Tammany Parish Council) and the Louisiana Tax Commission annually.
• Reduced the number of change orders sent to the Louisiana Tax Commission in both number and total dollars.
• Hosted the Louisiana Legislative Auditor for annual educational millage workshops to help educate our taxing bodies on multiple occasions.
• Effectively executed a smooth and efficient reassessment in 2020 while simultaneously managing all challenges of the pandemic.
• Effectively executed a smooth and efficient Hurricane Ida / Slidell Tornado review process, proactively working with the parish and STPAO to identify damaged properties without requiring citizens to come in and file for a review.
• Utilized drones to map tornado damage within 48 hours and monitor rapidly developing subdivisions such as Lakeshore Estates.